From www.themandarin.com.au: Freedom of Information Commissioner Toni Pirani emphasizes the need for Australian government agencies to improve their records management systems and training related to Freedom of Information (FOI) obligations.

A recent survey revealed that many agencies struggle with inadequate systems and training methods, often relying on informal approaches.

Enhancing these practices will elevate FOI as a core agency responsibility, fostering better access to government-held information for the Australian community.